Benchmarking Activities

Work Shadowing Programme

MNU professional services staff are integral to the success of our institutions.  The network provides a mechanism through which they can interact with their counterparts, share best practice and develop professionally through work shadowing visits.

A number of work shadowing visits took place in 2015:

  • Kaitlyn Collins, from UWA’s Study Abroad section, travelled to Queen’s University to gain an insight into various aspects of the student experience there, starting from application and admission processes, right through to arrival, orientation and the support services provided to a student throughout their time at Queen’s.
  • Marian Hogan, from UWA’s international admissions section, travelled to Otago University to share ideas and processes that impact on international students.  In particular she explored the way the International Division is structured and how the office works with balancing meeting admissions targets, managing events and support for students, as well as interaction with other administrative areas of the University such as Student Services and Student Administration/Academic services.  She hopes to use the experience to understand how to make changes at UWA to bridge the gap between what are quite separate divisions, promote more cooperative working practices, and ultimately make processes smoother for the student.
  • Fiona Taylor, from UWA’s Centre for English Language Teaching, visited Uppsala University to look at how internship and volunteering are integrated into the learning programmes and how the placements and experiences enhance students’ prospects after their studies.  She also looked at pre-arrival through to orientation and healthy food options on campus in terms of the connection between good nutrition and positive study habits.

We hope that these visits will help to strengthen links between members of the network.